Extract from our terms and conditions about your right of withdrawal
Cancellation policy & cancellation form
Withdrawal
You can cancel your contract within 14 days without giving any reason. The period begins after receipt of this instruction in text form, but not before receipt of the goods at the recipient (for recurring deliveries of similar goods not before receipt of the first partial delivery). To exercise your right of withdrawal, you must notify us by means of a clear statement (such as a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the model withdrawal form for this, but it is not required. If you make use of this option, we will promptly (for example by e-mail) send you a confirmation of receipt of such withdrawal. For the preservation of the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period. The revocation must be sent to:
DRS UG (haftungsbeschränkt)
Gilbachstr. 8
40219 Düsseldorf
Email: service@tama-europe.com
Tel .: +49 (0) 211-3113865
Fax: +49 (0) 211-3113866
Consequences of Withdrawal
In the event of an effective cancellation, the mutually received benefits shall be returned within 14 days from the date on which you inform us of the cancellation of this contract and any benefits (such as interest) incurred. We reserve the right to refuse repayment until we have received the goods back or proof of return has been provided. Please note that we only take back complete, unused, unused items and sets. We therefore recommend a skin / skin type test and product testing before you buy. Be careful not to remove attached labels and labels and not to soiled the items.
End of Revocation